Privacy Policy

This policy applies where we are acting as a data controller as a commitment to safeguarding the privacy with respect to the personal data of our website visitors, service users and client forms (paper completed in person); in other words, where we determine the purposes and means of the processing of that personal data.

Who we are:

Alphabake Cookery is set up to provide cookery workshops for individuals. Our business address and contact details are at the bottom of this page.

Your information

When you purchase a workshop or product via our website, we record your name, address, contact details, product purchased and in the case of workshops, any dietary requirements. Your information is used for administrative purposes and to provide you with the product or workshop you have requested. Our legal basis for processing your information is to fulfil a contract and legitimate interests.

Information sharing

Under no circumstances will any of your information be shared with anyone outside of Alphabake Cookery. Where we use outside contractors e.g to maintain our website, we will obtain written confirmation to ensure they also abide by GDPR regulations and do not share, or allow anyone else to access, your data. We use Mailchimp to collect and maintain subscriber details for our newsletter. Please see Mailchimp’s privacy policy here . https://mailchimp.com/legal/privacy/

Security

We are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your information.

Your access rights

Under the GDPR you are entitled to know what information we are storing about you and to ask us to modify or delete it. If you would rather we did not keep your information after you have attended your workshop or purchased your product, please email us at team@alphabakecookery.co.uk and your personal information will be removed from our database. Any non-identifiable information such as workshop title, date and fees paid, will be retained for statistical purposes. If you would like to see a copy of your data or require your data to be updated, please also contact us using the details below. Please allow 5 working days for your request to be completed.

Cookies

A cookie is a very small text file placed on your computer’s hard drive (by the website server) when you visit certain web pages. It is associated with the computer you use, not you personally, and it cannot deliver viruses. Alphabake Cookery website uses some cookies. For example, cookies are used to save you time filling in certain forms, by automatically entering some details for you. (if you want to change any details which are automatically inserted, you can simply type over any text). If you disable the use of cookies in your browser, we cannot guarantee that all or parts of the site will work.

Google Analytics

Our website server automatically records information that your browser sends whenever you visit a page on our website, such as your IP address, details of the web browser and operating system that you are using, the date and time of your request, the specific page requested and how you arrived at that page (e,g the search term used to find the page). This is statistical data about our users’ browsing action and does not identify any individual. We do not make any attempt to identify who is visiting our website.

Financial security

All Alphabake Cookery forms which request credit card or bank details use the SSL (secure sockets layer) protocol for encryption. Most browsers (including current versions of Microsoft Explorer and Netscape Navigator) support SSL.

Changes to this policy

This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect and how we use it. You should always check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes. Changes to our privacy policy do not affect information we already hold about you. This statement was last updated on 23rd May 2018.

Our details

Our registered office is at: 23 Nursery Rise, Great Dunmow, Essex CM6 1XW
You can contact us by email, team@alphabakecookery.co.uk

Data protection officer

Our data protection officer’s contact details are: Carole Rose, Alphabake Cookery 23 Nursery Rise, Great Dunmow, Essex CM6 1XW. Tel: 07906158895